Privacy Policy

Last Updated: 12th Feb 2025

1. Introduction

Welcome to eu-marketplace.com (the “Website”), operated by Stylaxis (the “Company”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we collect, process, and safeguard your information when you use our services.

2. Scope of This Policy

2.1. This Privacy Policy applies to the Website and any other platforms or services operated by Stylaxis that link to or reference this document.
2.2. By visiting or using the Website, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree with the data practices described here, you should not use the Website.

3. Data We Collect

We may collect personal data and non-personal data about you, which can include:

  • Personal Data:

    • Identification Details: Name, email address, phone number, and postal address.
    • Account Information: Username, password, and any other data you provide during registration.
    • Transaction Details: Payment information (where applicable) and details regarding the products or services you list or purchase.

  • Non-Personal Data:

    • Technical Information: IP address, browser type, operating system, and device information.
    • Usage Data: Pages viewed, links clicked, and other actions taken on the Website.

Some of this data may be collected through cookies and similar tracking technologies (see Section 7 below).

4. How We Use Your Data

We use your data for various purposes, including:

  1. Account Creation & Management: To create your account, verify your identity, and manage your user profile.
  2. Service Provision: To enable you to list items, communicate with buyers or sellers, and complete transactions.
  3. Customer Support: To respond to your inquiries, resolve technical issues, and provide assistance.
  4. Marketing & Communications: To send newsletters, promotional emails, or other updates (with your consent where required by law).
  5. Analytics & Improvement: To analyze how users interact with our Website and to improve our features and user experience.
  6. Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to protect our rights or the rights of others.

5. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, our legal basis for collecting and using your data depends on the specific context in which we collect it. Generally, we will only collect personal data where:

  • We have your consent to do so;
  • We need the personal data to perform a contract with you (e.g., to provide services you requested);
  • The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms; or
  • We need to comply with a legal obligation.

6. Sharing & Disclosure of Your Data

We do not sell or rent your personal data. However, we may share your data with the following parties:

  1. Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, hosting providers, analytics services) and need access to your data to carry out their work.
  2. Other Users: If you post information in public areas of the Website (e.g., listing pages, forums), this information can be viewed by all visitors and used by third parties.
  3. Legal & Compliance: When required by law or when we believe disclosure is necessary to protect our rights, comply with judicial proceedings, court orders, or legal processes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Website. These technologies help us to:

  • Keep you logged in;
  • Remember your preferences;
  • Understand how you interact with our Website;
  • Tailor our advertising and marketing efforts.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once we no longer need your personal data, we will securely delete or anonymize it.

9. Security Measures

We take appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. Despite these measures, no online platform is completely secure. You are responsible for protecting your account credentials and for any activity under your account.

10. International Data Transfers

As we operate from Latvia, and our Company is registered in Sri Lanka, your personal data may be transferred and processed outside your country of residence. For data transfers outside the European Economic Area (EEA), we comply with applicable data protection laws by implementing appropriate safeguards.

11. Your Rights (GDPR)

If you are located in the EEA or the UK, you have the following rights (subject to local data protection laws):

  • Right of Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete personal data.
  • Right to Erasure: Ask us to delete your personal data in certain circumstances.
  • Right to Restrict Processing: Request that we restrict the processing of your personal data.
  • Right to Data Portability: Obtain a copy of your personal data in a structured, machine-readable format.
  • Right to Object: Object to the processing of your personal data when it is based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw any consent you previously provided at any time.

To exercise any of these rights, please contact us using the details in Section 13. We will respond to all legitimate requests within the timeframe required by law.

12. Children’s Privacy

Our Website is not directed toward individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If you become aware that a child has provided us with personal data, please contact us immediately.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will provide notice through our Website or by other means. Please review this page periodically for the latest information on our privacy practices.